STEP BY STEP
Pending withdrawal: next steps
Check the request status, outstanding steps and useful information for support.
ⓘ
The conditions shown in your account take precedence. Check your cashier and official channels for methods, limits and processing times.
Read the complete status
Open the history and read the request description. “Pending” alone does not explain the reason for waiting. Look for messages related to the request or account verification.
Check outstanding steps
Check whether the platform requests details or documents. Submit them only through the designated official area. Do not cancel and recreate the request without understanding the platform’s stated consequences.
Contact support
Have the withdrawal date, amount, status and identifier ready. Ask which stage is pending and whether any action is required from you.